ACNC Annual Report 2013–14 Snapshot

More than 3.6 million views of
60,736 charities on the Charity Register
40,000 Annual Information Statements submitted
25,000 governing documents voluntarily submitted and published
3,100 new charities registered
93% overall satisfaction with the registration process
639 concerns about charity
41,433 phone enquiries answered by the ACNC advice service

more than 1.5 million charity portal page views
303,158 views of the Charity Register
98% of charities submitted their 2013 Annual Information Statement online
7,000 financial repports voluntarily submitted and published
17 days on average to register a charity
252 written compliments
$68 million charitable funds protected
55 seconds average wait time to call 13ACNC