Welcome to the ACNC
Your organisation is now registered as a charity with the ACNC.
Being registered as a charity with the ACNC demonstrates your organisation’s commitment to transparency and good governance.
It also means it has some obligations you need to be aware of.
This page will outline your organisation’s obligations as a charity, how to fulfil them, and where to get help.
Managing your charity
You can manage all your charity’s details online using the ACNC Charity Portal.
To log in to the Charity Portal you need your charity’s username and password. The username is the email address you have created your portal account with.
From within the Charity Portal, you can:
- Check and update your charity’s details
- Submit required information
- Print your charity’s registration certificate
- Download a copy of the Registered Charity Tick for use on your website and other publications
For further guiance, please read this information to help you use the charity portal.
Your charity can use the Registered Charity Tick as a symbol of its registration with the ACNC. It can also use the following sentence on public documents (such as letterheads, emails and websites) to show that it is registered with the ACNC:
- [insert charity name] is registered as a charity with the Australian Charities and Not-for-profits Commission ABN [insert 11 digit ABN].
Please note that a registered charity cannot use the ACNC logo.
Guidance for newly registered charities
ACNC Charity Register
Your charity is now listed on the public ACNC Charity Register at acnc.gov.au/CharityRegister.
Your charity’s page on the Charity Register displays important information. This includes your charity’s contact details, its ACNC registration details, copies of its Annual Information Statements and a list of its Responsible Persons.
This page acts as your charity’s public profile. It is the place where people will go to find details about your charity, and to verify that it is, in fact, registered.
The Charity Register is used by a wide range of people to check charity details, including donors, grant-makers, researchers and members of the public, so it is important to keep your charity’s information complete, accurate and up to date. There is also an obligation for registered charities to keep information up to date by notifying the ACNC of changes.
When you use the Charity Portal to manage your charity’s information, the updates automatically display on the Charity Register.
For more on the Charity Register, see:
- Information on the ACNC Register
- Information withheld from the ACNC Register
- Understanding financial information on the ACNC Register
Annual Information Statement
Each year your charity will be required to submit an Annual Information Statement. Financial information and separate annual financial reports may also be required depending on the size of your charity.
The due date for an Annual Information Statement is six months from the end of your charity’s reporting period.
For more information about the Annual Information Statement, visit acnc.gov.au/AIS.
Keeping information up to date
Your charity has an obligation to notify the ACNC of changes to its details, including its address for service, its responsible people, and its governing documents. Medium and large charities have 28 days to notify the ACNC of any changes and small charities have 60 days.
Notifying the ACNC of changes is done online using the Charity Portal.
For more information about the duty to notify, visit acnc.gov.au/notify.
Your charity has an obligation to keep records. This includes financial records and operational records.
Records can be kept in any format (including electronically) as long as they are accessible and easy to find. Your charity does not need to provide records to the ACNC unless it is asked to.
For more information about charity record-keeping, visit acnc.gov.au/RecordKeeping.
ACNC Governance Standards
To remain a registered charity, all charities (except basic religious charities) must comply with the ACNC’s Governance Standards. Your charity can choose how it meets each of the governance standards, but it must be able to demonstrate its compliance to the ACNC.
For a list of the five governance standards and details about each one, visit acnc.gov.au/GovernanceStandards.
Useful guides and publications
- An overview of being registered with the ACNC for charity board or committee members: My charity and the ACNC: a guide for board members
- A guide to good governance practices for registered charities: Governance for good: guide for board members
- A guide to charity fraud and steps your charity can take to protect itself: Protect your charity from fraud:ACNC guide to fraud prevention
- A guide to managing charity money: Managing charity money - a guide for board members
- A collection of practical tools and resources, including templates, to help you manage your charity: Guidance and tools
Meeting obligations to other regulators
Some charities may continue to have obligations to other federal regulators (such as the ATO or ASIC) or to state and territory regulators. For more information about obligations to other regulators, and for a list of regulators that may affect registered charities, visit acnc.gov.au/OtherRegulators
Where to get help
We are available to assist you with managing your charity’s registration with the ACNC. You can contact us via:
- phone, our regular hours are from 9am to 5pm (Syd/Melb time), on 13 ACNC (13 22 62)
- email at firstname.lastname@example.org
- fax on 1300 232 569, and
- post to ACNC Advice Services, GPO Box 5108, Melbourne, VIC, 3001.
For a full list of our contact details, including social media and other services, visit acnc.gov.au/Contact.