A charity's primary contact is the person the ACNC will contact when we need to discuss official charity business.

The primary contact person's details (name, date of birth, phone contact numbers) will not appear on the ACNC Charity Register. We will use the contact person’s details to prove their identity if they call to discuss charity information over the phone. If we cannot prove identity, we cannot discuss charity information.

This information can be updated through an online form available through the Charity Register.