NV Access continued to develop the free and open source NVDA screen reading software, providing it to blind and vision impaired people across the world. A total of 4 new releases of the product were developed and made available, with significant focus on support for Microsoft Office products, ensuring a better chance for blind people to be employed or to participate in education. Thanks to ongoing support from supporters, partners and donors, we have been able to employ staff who are helping NV Access to create further income streams and to update and create new training and support packages that ensure that NVDA users can get the most out of the product, again improving their chances at education or employment plus community participation and engagement.