Skip to main content
Home

Australian Charities and Not-for-profits Commission

Charity Portal log in
  • Media
  • Contact ACNC
  • About us
English
  • Arabic
  • Assyrian
  • Chinese (Simplified) / Mandarin
  • Chinese (Traditional) / Cantonese
  • Dari
  • Farsi
  • Hindi
  • Korean
  • Punjabi
  • Sinhalese
  • Spanish
  • Somali
  • Thai
  • Turkish
  • Vietnamese
  • For charities
    • For charities

      Information to help charities meet their obligations

      charity login icon Log in to the charity portal
      • Start a charity
        • Before you start a charity
        • Apply now
        • Resume an application
        • Legal meaning of charity
        • Not-for-profit
      • The Annual Information Statement
        • 2020 Annual Information Statement Hub
        • 2019 Annual Information Statement Hub
        • Pre-2019 AIS resources and guides
      • Manage your charity
        • Obligations to the ACNC
        • Make changes to your charity details
        • Financial and other reporting
        • Governance Hub
        • ACNC forms
        • Other regulators
      • Charity tax concessions
        • Deductible Gift Recipients (DGRs) and the ACNC
  • For the public
    • For the public

      Information for donors, volunteers, charities and researchers.

      did you know white icon Find a charity
      • Helping a charity
        • Donating and volunteering
        • Making sure your donation gets to where it needs to
        • Crowdfunding, charities and the public
      • Charity tax concessions
        • Is my donation tax deductible?
      • Understanding charities
        • Are there too many charities in Australia?
        • Financial information on the Charity Register
        • Charities and administration costs
        • Charities and fundraising
        • Charities and working with vulnerable people
      • The Australian Charity Sector
        • Charity sector research
  • Search for a charity
    • Find a charity

      Details of Australian registered charities

      acnc register tick white icon What is the Charity Tick?
      • Search the Charity Register
        • Recently registered charities
        • Compliance action against charities
      • Tick of Charity Registration
        • Information for charities
        • Information for the public
      • About the Charity Register
        • Download Charity Register data
        • Information on the Charity Register
  • Raise a concern
    • Have a concern?

      We take concerns about registered charities seriously.

      Find out what we can and can't investigate.

      raise concern white icon Raise a concern about a charity
      • Concerns about charities
        • What the ACNC can investigate
        • What the ACNC can't investigate
        • How to raise a concern
        • Dealing with internal disputes
      • Regulating charities
        • How we ensure charities meet their obligations
        • Regulatory Approach Statement
        • Action taken against charities
        • Areas of concern
  • Guidance and tools
    • Resources

      Tools to help you manage your charity

      a z topic guides white icon Browse by topic
      • Browse by topic
        • A-Z topic list
      • Guidance
        • Factsheets
        • Guides
        • Commissioner's Interpretation Statements
      • Webinars
        • Register for upcoming webinars
        • Download past webinars
      • Other resources
        • Charity Chat podcast
        • ACNC reports
        • Templates

You are here

Home » Raise a concern

Raise a concern

Information about how we regulate charities, the types of concerns we can investigate, and how to report a concern about a registered charity.

raise concern icon

Raise a concern about a charity

What the ACNC can investigate
What the ACNC can't investigate
Internal disputes
How to raise a concern about a charity
compliance action icon

Regulating charities

How we ensure charities meet their obligations
Compliance action taken against charities
Areas of concern for charity regulation
Read our latest charity compliance report
Top
get in touch icon

Get in touch with the ACNC

Visit our contact page for all the ways to contact us

Facebook Twitter Youtube LinkedIn
  • Accessibility
  • Copyright
  • Disclaimer
  • Freedom of information
  • Privacy
  • Sitemap
  • Website feedback
  • Careers
  • For charities
    • Start a charity
      • Before you start a charity
      • What is a charity?
      • Why register as a charity
      • Charitable purpose
      • Charity subtypes
      • Charity application form
      • Resume an application
    • Manage your charity
      • Maintaining your charity status
      • Make changes to your charity details
      • Submit your AIS
      • Other regulators
    • Charity tax concessions
      • Deductible Gift Recipients (DGRs) and the ACNC
    • ACNC forms
    • Resources for charities
    • Log in to the Charity Portal
  • For the public
    • Search for a charity
    • Raise a concern about a charity
    • Helping a charity
      • Donating and volunteering
      • Crowdfunding and charities
      • Giving with confidence
    • Understanding charities
      • Are there too many charities in Australia?
      • Charities and administration costs
      • Charities and fundraising
      • Fundraising: Charities and people in vulnerable circumstances
    • Australian Charity Sector
      • Australian charities reports
      • Charity sector research
      • Download Charity Register data
      • Explore the latest ACNC Charities Report data
  • About the ACNC
    • Corporate information
      • Vision and mission
      • Our leaders
      • Corporate plan
      • Annual reports
      • Aboriginal and Torres Strait Islander Communities Engagement Strategy
      • Diversity and inclusion
    • Our work
      • Red tape reduction
      • Regulatory framework
      • Agreements with other agencies
      • Action taken against charities
      • Regulating charities
    • ACNC legislation
    • Reviews and appeals
    • Careers with ACNC
  • Home
  • For charities
    • Start a charity
      • Before you start a charity
        • Why register
        • Charitable purpose
        • Charity subtypes
        • Who can apply to be registered?
        • Legal structure
      • Apply now
        • Application checklist
        • Application FAQs
      • Resume an application
      • Legal meaning of charity
      • Not-for-profit
    • The Annual Information Statement
      • 2020 Annual Information Statement Hub
      • 2019 Annual Information Statement Hub
        • 2019 Annual Information Statement extension for bushfire affected charities
      • Pre-2019 AIS resources and guides
        • 2018 AIS Hub
          • 2018 Annual Information Statement Checklist
          • 2018 Annual Information Statement Guide
        • 2017 AIS Hub
          • 2017 Annual Information Statement Guide
          • 2017 Annual Information Statement checklist
          • Avoiding mistakes in your 2017 AIS
        • 2016 AIS Hub
          • 2016 Annual Information Statement Guide
          • 2016 Annual Information Statement checklist
          • Avoiding mistakes in 2016 AIS
    • Manage your charity
      • Obligations to the ACNC
        • Keep charity status
        • Keep charity records
        • Reporting annually to the ACNC
      • Make changes to your charity details
      • Financial and other reporting
        • Annual financial report disclosures - best practice
      • Governance Hub
        • Governance Standards
          • 1: Not-for-profit and working towards charitable purpose
          • 2: Accountability to members
          • 3: Compliance with Australian laws
          • 4: Suitability of Responsible Persons
            • Disqualification from being a Responsible Person
          • 5: Duties of Responsible Persons
          • Self-evaluation for charities
          • The facts about the ACNC Governance Standards
          • ACFID Code of Conduct and the ACNC
          • CMA Standards and the ACNC
          • Governance Standard 6: Maintaining and enhancing public trust and confidence in the Australian not-for-profit sector
        • Governance Toolkit
          • Governance Toolkit: Cybersecurity
          • Governance Toolkit: Financial Abuse
          • Governance Toolkit: Safeguarding vulnerable people
          • Governance Toolkit: Working with partners
        • ACNC External Conduct Standards
          • External Conduct Standard 1: Activities and control of resources
          • External Conduct Standard 2: Annual review of overseas activities and record-keeping
          • External Conduct Standard 3: Anti-fraud and anti-corruption
          • External Conduct Standard 4: Protection of vulnerable individuals
          • When do the External Conduct Standards apply?
          • Self-evaluation for charities operating overseas
          • ACFID Code of Conduct and the External Conduct Standards
      • ACNC forms
      • Other regulators
        • Companies limited by guarantee
        • Aboriginal and Torres Strait Islander corporations
        • Reporting and non-government schools
        • State and territory regulators
    • Charity tax concessions
      • Deductible Gift Recipients (DGRs) and the ACNC
        • Deductible Gift Recipient (DGR) reviews
  • For the public
    • Helping a charity
      • Donating and volunteering
        • Supporting disaster relief
      • Making sure your donation gets to where it needs to
      • Crowdfunding, charities and the public
    • Charity tax concessions
      • Is my donation tax deductible?
    • Understanding charities
      • Are there too many charities in Australia?
      • Financial information on the Charity Register
      • Charities and administration costs
      • Charities and fundraising
      • Charities and working with vulnerable people
    • The Australian Charity Sector
      • Charity sector research
        • Monitoring the quality and accuracy of charities' financial reporting
  • Search for a charity
    • Search the Charity Register
      • Recently registered charities
      • Compliance action against charities
    • Tick of Charity Registration
      • Information for charities
      • Information for the public
    • About the Charity Register
      • Download Charity Register data
      • Information on the Charity Register
        • Information withheld from the Charity Register
        • Disqualified persons register
  • Raise a concern
    • Concerns about charities
      • What the ACNC can investigate
      • What the ACNC can't investigate
      • How to raise a concern
      • Dealing with internal disputes
    • Regulating charities
      • How we ensure charities meet their obligations
        • ACNC compliance during COVID-19
      • Regulatory Approach Statement
      • Action taken against charities
      • Areas of concern
  • Guidance and tools
    • Browse by topic
      • A-Z topic list
    • Guidance
      • Factsheets
      • Guides
      • Commissioner's Interpretation Statements
    • Webinars
      • Register for upcoming webinars
      • Download past webinars
    • Other resources
      • Charity Chat podcast
      • ACNC reports
      • Templates
  • Media
    • ACNC news
    • Commissioner's Column
    • Getting to know
    • The Charitable Purpose e-newsletter
  • Contact ACNC
  • About us
    • Corporate information
      • Our vision, mission and values
      • Our leaders
      • ACNC Advisory Board
      • Our Culture Plan
      • Corporate policies
        • Memoranda of Understanding
        • Corporate policy: ACNC Policy Framework
        • Protocol with Treasury
      • Our Corporate Plan
        • Corporate Plan 2020-21
      • Aboriginal and Torres Strait Islander Communities Engagement Strategy
      • Employee Census
      • Organisational structure
      • Our approach to diversity and inclusion
      • Regulator Performance Framework measures
      • Service commitment
      • Stakeholder Engagement Framework
        • ACNC Adviser Forum
        • ACNC Stakeholder Engagement Framework
        • ACNC Sector Forum
    • Red tape reduction
      • Charity Passport
      • Other Commonwealth agencies
    • ACNC legislation
      • Measures in support of the not-for-profit sector
    • Reviews and appeals
      • ACNC decisions and internal reviews
      • Review by the Administrative Appeals Tribunal
      • Appeal to a court
    • ACNC submissions
    • Freedom of Information
      • Information Publication Scheme
      • Our IPS agency plan
      • FOI and IPS contact details
      • FOI Disclosure Log
    • Information in other languages
    • Careers with ACNC
  • Charity Portal log in
Close newsletter icon

Subscribe to our monthly publication 'The Charitable Purpose'

Keep up to date with latest news and information


We respect your privacy. Read our Privacy Policy for more details.