A

Factsheet

Address For Service

An Address For Service is the primary address to which the ACNC will send a charity all correspondence. The Address For Service is an email address, or a physical or postal address in Australia.

C

Factsheet

Changing your charity's governing rules

Sometimes it will be necessary to change your charity's rules - maybe new rules might better support new ways of doing things, or they might improve governance structures. Whatever the reason, making changes to your charity's rules is a significant decision. There are some things to keep in mind when going through this process.
Factsheet

Charities supporting disaster relief

Charities play an important role in supporting the victims of natural disasters. From providing food and shelter, to counselling those who have lost loved ones through a disaster, across Australia, charities are always at the heart of responding to major emergencies. Therse tips are for charities who want to support disaster relief.
Factsheet

Charity reserves: financial stability and sustainability

Reserves play an important role in the financial stability and long-term sustainability of a charity. Managing reserves is an important aspect of the overall financial management of a charity – a crucial element of good charity governance.
Factsheet

Charity tax concessions

There are a number of tax concessions available to charities from the ATO and from relevant state and territory governments. While the ACNC registers organisations as charities for Commonwealth purposes, the ATO remains responsible for tax.
Factsheet

Choosing a new board member

Choosing a new member for the governing body (the board or committee) is one of the most important decisions your charity can make. It is important that board members share a commitment to your charity’s purpose, understand their duties as board members and, between them, have the right mix of skills and experience to support the work of your charity.
Factsheet

Conflict of interest

Conflicts of interest are common and do not have to be a serious problem. However, if a conflict of interest isn’t managed properly, it may damage your charity’s reputation and, in serious cases, even breach the law.

D

E

Factsheet

Engaging volunteers

Engaging volunteers who share a commitment to your charity’s purpose and have the right skills is a great way to maximise your charity’s impact. To support their contribution, these are some things to keep in mind when engaging volunteers.

G

Factsheet

Governing document

A charity’s governing document is the formal document that sets out the charity’s charitable purpose or purposes, that the charity operates on a not-for-profit basis, andthe way the charity's governing body makes decisions and consults any members.

H

Factsheet

Health Promotion Charities

The specific legal meaning of health promotion charity is a charitable 'institution whose principal activity is to promote the prevention or the control of diseases in human beings'.
Factsheet

Holding meetings

To get the work of your charity done, you will need to hold meetings. Here are just a few tips on some things you can do to make sure your meetings are efficient, enjoyable and productive.
Factsheet

Holding your annual general meeting

An annual general meeting (AGM) is a meeting held once a year that all members of a charity are invited to attend. The purpose of an AGM is to give members a report on the charity’s activities and finances for the previous year, to allow time for members to ask questions, and to elect members of your governing body (board or committee members) for the coming year.

O

Factsheet

Overseas aid and development charities

All charities should exercise due diligence and good governance. But when sending money overseas, charities may face particular risks of their charitable funds being diverted or otherwise misused, even if they are working with a local organisation which has similar charitable purposes.
Factsheet

Overseas aid and development charities

All charities should exercise due diligence and good governance. But when sending money overseas, charities may face particular risks of their charitable funds being diverted or otherwise misused, even if they are working with a local organisation which has similar charitable purposes.

P

R

S

Factsheet

Setting up strong financial controls

Strong financial systems and controls are very important to help protect you and your charity, and ensure it runs effectively and can meet its debts.
Factsheet

Small Charities Library - Compliance and regulation

The ACNC’s regulatory approach places an emphasis on supporting charities to meet their obligations through advice, guidance and education. Understanding charities is at the centre of that approach.
Factsheet

Small Charities Library - Handovers

Handovers are a vital way to ensure charity continuity, to properly manage change and to prevent the loss of key charity knowledge. 
Factsheet

Small Charities Library - Reporting for small charities

Registered charities have an obligation to complete an Annual Information Statement each year. This includes answering questions about their charity’s finances. The level of reporting for small charities differs to that which is required by medium and large charities.
Factsheet

Small Charities Library - Small charities and social media

Charities should use social media responsibly, in line with public expectations and in ways which do not compromise the charity’s reputation or community standing. A social media policy can help guide charity behaviour and mitigate risks.
Factsheet

Small Charities Library - Tax, DGR and other concessions

ACNC registration allows access to Commonwealth charity tax concessions from the ATO. Charity tax concessions are endorsed and administered at a federal level by the ATO, not the ACNC, and not all charities are eligible for endorsement as a Deductible Gift Recipient (DGR) from the ATO.

W

Factsheet

Whistleblower protections

A whistleblower is someone with inside knowledge of an organisation who reports misconduct or dishonest or illegal activity that may have occurred within that organisation. Whistleblower protections are the protections provided to whistleblowers to enable them to come forward to report misconduct without fear of retribution or personal detriment.