Contact us
You can contact the Australian Charities and Not-for-profits Commission for information via the phone, email, fax, mail or social media.
We can provide information to help you and your organisation register as a charity and carry out its obligations to the ACNC. We cannot provide legal or other professional advice. Read more here.
Get in touch
General enquiry
We will aim to respond within 7 working days, depending on the complexity of your request.
Please note: our Advice Services team are currently experiencing a high volume of calls. Thank you for your patience and understanding.
Aboriginal Liaison Officer
If you are an Aboriginal or Torres Strait Islander and would prefer assistance from an Aboriginal Liaison Officer, tell us when you contact us and we will arrange this for you.
Other ways to get in touch
Reporting a concern about a charity
We take concerns about registered charities seriously. Before you report a concern about a charity, find out what we can and what we can't investigate.
Advice Services
Australian Charities and Not-for-profits Commission
GPO Box 5108, Melbourne VIC 3001
Media contact
Journalists and other members of the media can contact our media team directly. Email media@acnc.gov.au or call 0466 089 108.
Services
Translation and interpreting
Translation and interpreter services are available to ACNC callers.
National Relay Service
If you are deaf or have a hearing or speech impairment, you can call us through the National Relay Service:
- TTY (telephone typewriter) service users phone 133 677 then ask for 13 22 62
- Speak and Listen (speech-to-relay) users phone 1300 555 727 then ask for 13 22 62
- Internet relay users can make an internet relay call through the National Relay Service website and then ask for 13 22 62.
