We take concerns about registered charities seriously. We review all concerns raised with us, investigate where appropriate and refer concerns to other agencies if needed.

Before you raise a concern about a charity

Contact the charity

Before you report a concern about a registered charity to us, you might be able to resolve it through speaking with the charity directly. Most charities welcome feedback and are prepared to consider issues raised without the ACNC needing to be involved. Search the Charity Register to find the charity’s contact details.

alert icon If you represent a charity, and would like to advise us of an issue within your charity, such as your charity providing wrong information or not telling us of a change of responsible people, contact us.

Find out more about what we can and can't investigate