Giving us your feedback and suggestions

Your satisfaction with our service is important to us. We will always do our best to answer your questions and give you accurate, timely and helpful information.

We welcome your feedback and suggestions for improvements on our service.

Find out more in our policy on complaints about and compliments for the ACNC.

If your feedback is about our website, please fill out our website feedback form.

For all other feedback:

  • phone: 13 ACNC (13 22 62) weekdays 9am to 5pm AEST
  • email: advice@acnc.gov.au
  • write to:
    Advice Services
    Australian Charities and Not-for-profits Commission
    GPO Box 5108
    Melbourne
    VIC 3001

You can also get in touch via social media.