Our purpose of advancing volunteering for Queensland’s economic, social, cultural, and environmental wellbeing is successfully achieved through a variety of activities as outlined in our Annual Report, including: • Researching the impact of COVID-19 on the volunteering sector and developing resources to support the sector to navigate a pandemic environment • Managing and administering grants on behalf of State and Commonwealth governments to support sector capacity and capability. • Delivering the Care Army Initiative via our EV CREW digital platform, providing a central point of registration for volunteers and matching them to organisations. • Enhancing resilience to improve local capability to manage spontaneous disaster volunteers in local governments. • Establishing the Rockhampton Region VOAD (Volunteer Organisations Active in Disasters) consortium project. • Managing our EV CREW service and its capacity to support a coordinated response to register and refer spontaneous disaster volunteers at a state and national level across all phases of disasters. • Undertaking a State of Volunteering in Queensland Report to provide evidence-based research and highlight the current and future status of volunteering. • Maintaining and developing our state-wide volunteer referral service, to connect potential and existing volunteers with volunteer organisations in need of volunteers to help them maximise the impact of their volunteer programs. • Supporting place-based Volunteer Resource Centres and volunteer organisations to build capacity and capability to serve their local communities. • Developing and maintaining our digital presence and platforms that are inclusive, accessible and support the work and digital capability of volunteer organisations and volunteers. • Collaborating with all levels of government, other state and national peak bodies, and educational, business and community groups to deliver vital services that connect and strengthen communities in the face of disasters, disadvantage, uncertainty, and social and economic trends. • Delivering educational and training and development services that engage and build pathways to inclusion, participation, and employment for volunteers and grow the volunteering sector enabling it to deliver critical services to those in need. • Engaging and connecting businesses and their employees interested in giving back through volunteering with volunteer organisations in need of help. • Presenting recognition events, conferences, forums, and awards programs that promote, advance, acknowledge, and recognise volunteers and volunteering as powerful, valuable, and vital contributors to Queensland’s economic, social, cultural, and environmental wellbeing. • Advocating and representing the voice, contribution, needs, and impact of volunteering in Queensland.