The launch of the new ACNC website is just a few short weeks away, creating a faster and more reliable experience for users seeking more information about charities in Australia.

In addition to visual improvements to the site’s design, there will be a few key updates to the ACNC Charity Register and Charity Portal.

The ACNC asks all charities to take two quick steps to prepare for the upcoming changes, and ensure their charity is in the best possible position for the transition to our new and improved system.

Step 1: Check your charity’s email Address for Service

The ACNC will be issuing instructions for logging on to the new ACNC website to the registered email Address for Service to every charity in the weeks after launch.

It is important that you check your charity’s contact information and ensure it is up-to-date. If you are unsure of your charity’s email Address for Service, it is listed on the ACNC Charity Register at If the information is not correct, this can be updated by logging in to the current ACNC Charity Portal.

Step 2: Finalise and submit any in-progress forms

Any forms in the current ACNC Charity Portal that are listed as ‘in progress’ will be lost after the new system goes live. If you have any unfinished forms, including previous Annual Information Statements, change of details notifications or registration applications, these must be submitted as soon as possible.

Login to the ACNC Charity Portal as soon as possible to check if your charity has any remaining forms or requests that require action.

Due to the changes to our ACNC infrastructure, the release of the 2018 Annual Information Statement has been delayed to coincide with the launch of the new website. The 2018 Annual Information Statement will be available to submit from October 2018.

Thank you for your patience and understanding as we work to bring you a faster, more accessible website and Charity Portal.