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The purpose of this Commissioner’s Interpretation Statement is to provide guidance about the Commissioner’s power to withhold or remove information from the ACNC Charity Register on the basis that:

  • the information is commercially sensitive, and
  • has the potential to cause detriment to the charity, or former charity, to which it relates, or to an individual.

This Interpretation Statement was initially published on 11 January 2016. The current version applies from 29 October 2024 and reflects the Commissioner’s understanding of the law regarding withholding or removing commercially sensitive information from the ACNC Charity Register on that date.

Background

  1. The Australian Charities and Not-for-profits Commission Act 2012 (Cth) (ACNC Act) requires the Commissioner to maintain a public register with information about registered and formerly registered charities (Charity Register).1
  2. The following information about registered charities is published on the Charity Register:
    • name
    • contact details, including its Address For Service
    • Australian Business Number (ABN)
    • registration status
    • current and former subtype registrations
    • dates of effect of current and former subtype registrations
    • governing rules
    • Responsible People (names and positions only)
    • Annual Information Statements
    • financial reports (if provided to the ACNC).2
  3. The following information about formerly registered charities is published on the Charity Register:
    • name
    • ABN
    • registration status
    • former subtype registrations
    • dates of effect of former charity and subtype registrations
    • governing rules.3
  4. The Charity Register also contains details of certain compliance actions if they have been taken in relation to a charity.4
  5. The ACNC Act allows information to be withheld or removed from the Charity Register under limited circumstances.5 The circumstances are:
    1. the information is commercially sensitive and has the potential to cause detriment to the registered charity, or formerly registered charity, or an individual
    2. the information is inaccurate, is likely to cause confusion or mislead the public
    3. the information is likely to offend a reasonable individual
    4. the information could endanger public safety
    5. the information is the details of a warning issued to a registered charity and, subject to certain specified conditions, it would not conflict with the objects of the ACNC Act to withhold the information.6
  6. This Commissioner’s Interpretation Statement provides guidance about the first of these circumstances: the information is commercially sensitive and could cause detriment to the charity or to an individual. The ACNC website provides guidance about the other circumstances under which information may be withheld or removed from the Charity Register.7
  7. Even if the circumstances to withhold or remove a piece of information exist, the ACNC may still decide to publish the information if the public interest in publishing it outweighs the likely adverse effect from publishing it.8
  8. A charity (which includes a formerly registered charity) can request the ACNC to consider withholding or removing commercially sensitive information from the Charity Register. In its request, the charity will need to explain:
    • why the information it is requesting to be withheld or removed is commercially sensitive, and
    • how publication of the information has the potential to cause detriment to the charity, or to an individual.
  9. The ACNC will use the information provided in the request and any other relevant information to determine:
    • whether the information the charity has requested to be withheld or removed is commercially sensitive
    • if so, whether publishing the information has the potential to cause detriment to the charity or to an individual, and
    • whether the public interest in publishing the information outweighs the likely adverse effects of the detriment that could arise from publishing the information.

How the ACNC determines whether information is commercially sensitive

  1. The ACNC Act does not define ‘commercially sensitive information.’ There is no common law definition of the term, but some court decisions provide guidance.9 Drawing on that guidance, the ACNC understands commercially sensitive information to be any information of a party that would disadvantage that party commercially if it were included on the Charity Register.
  2. Most information published on the Charity Register will not meet this definition. For example, a charity’s name, ABN, registration status, subtype registrations, and the details of its Responsible People is not information that is commercially sensitive.
  3. But, registered charities must submit Annual Information Statements (AISs) to the ACNC with details about their activities. Charities that are not Basic Religious Charities10 must include certain financial information in their AISs. Medium and large charities must also submit annual financial reports to the ACNC.
  4. The ACNC does not consider that an AIS in its entirety or a financial report in its entirety would usually be commercially sensitive information. But, a charity’s AIS or its financial report may include commercially sensitive information under certain circumstances.
  5. The ACNC will consider all relevant information about the charity’s circumstances to determine whether information is commercially sensitive, including the following:
    • How the information relates to the charity’s trade or business, i.e. in relation to the activities that the charity undertakes. For example, if a charity achieves its charitable purpose by submitting tenders, information in its financial reports relating to tender processes that are underway but not yet completed is likely to be commercially sensitive to the charity, and would disadvantage that charity if the information were known.
    • The steps the charity has taken (if any) to guard the secrecy of the information. If a charity has taken reasonable steps to guard the secrecy of the information, the more likely it is that the charity could suffer commercial harm if the information were known.
    • The effort and money the charity spent to develop the information. The higher the effort and expenditure, the more likely it is that the information is commercially sensitive.
    • Whether the information remains current or is out of date. Information that is out of date is less likely to be commercially sensitive than current information.
    • How easy it is for others to acquire or duplicate the information. Information that is easy to find or duplicate is less likely to be commercially sensitive.
  6. The following information may be commercially sensitive if it is provided in sufficient detail in an AIS or financial report:
    • capital expenditures and operating expenditures
    • contractor or supplier information
    • donor information
    • employee information
    • financial arrangements
    • going concern/solvency issues
    • manufacturing processes
    • operational information, including in relation to product pricing
    • litigation and pending litigation
    • pending contracts
    • pending mergers and acquisitions
    • personal information regarding users of the charity’s services
    • proposed new activities or business dealings11
    • sales and marketing plans, and
    • trade secrets, patents and other intellectual property.12
  7. The following examples are information that courts or tribunals have found to be commercially sensitive:
    • trade secrets
    • designs for machinery
    • designs for clothing
    • designs for tools
    • the results of experiments
    • ideas for entertainment, such as TV shows or exhibitions, which have been developed to the stage that they could be realised
    • personal information under the Privacy Act 1988 (Cth) and related legislation
    • documents regarding proposed projects
    • records of assets
    • information that may be used by competitors
    • conditionally exempt documents under the Freedom of Information Act 1982 (Cth), including where disclosure could reasonably be expected to:
      1. prejudice the protection of an individual’s right to privacy
      2. unreasonably affect a person in respect of their lawful business or professional affairs, and
      3. unreasonably affect an organisation in respect of its lawful business, commercial or financial affairs.

How the ACNC determines whether publication has the potential to cause detriment

  1. If the information a charity requests to be withheld or removed is commercially sensitive, the ACNC will consider whether including the information on the Charity Register has the potential to cause detriment to the charity, or an individual (whether or not that individual is associated with the charity).13
  2. To determine this, the ACNC will consider:
    • whether the detriment claimed is real, actual or of substance14
    • whether there is a causal link between publishing the information and the detriment claimed, and
    • the timing of any publication.

Detriment that is real, actual, or of substance

  1. A detriment will be real, actual or of substance if it has the potential to cause harm to the charity or to an individual. The fact that the people who operate the charity would feel uncomfortable if the information were published is not enough; nor is a remote, hypothetical detriment that is unlikely to occur.
  2. For example, a charity is engaged in selling bicycles to raise funds and it is aware that one of its competitors, which is not a charity and which does not have financial statements that are available to the public, has approached its customers to try to secure their business by undercutting the charity’s prices. The charity is concerned that, if information about its low reserves and operating surplus were published on the Charity Register, its competitor could develop a strategy to undercut the charity’s prices to try to drive it out of business. In this example, the potential detriment to the charity is of substance because the competitor has already indicated a willingness to undercut the charity’s prices.
  3. In a contrasting example, a charity claims that publishing its annual financial statement on the Charity Register would cause detriment because the charity may choose to raise funds by selling bicycles in future and its future potential competitors might be able to use its financial statements to undercut its prices and drive it out of business. In this example, the detriment is hypothetical. It is not real, actual or of substance because the charity has not yet decided to sell bicycles, it does not have any competitors and there is no prospect of a competitor developing a strategy to undercut the charity’s prices.
  4. The ACNC is more likely to accept that a detriment is real, actual or of substance if it is measurable or quantifiable. But, if the ACNC determines that the potential detriment is merely trivial or insignificant,15 even where it is measurable, the detriment will generally not be sufficient for the information to be removed or withheld from the Charity Register.

Logical connection between publishing the information and the detriment claimed

  1. There must be a logical connection between publishing the information on the Charity Register and the detriment the charity claims could occur. If there is no logical connection, the ACNC will not accept that the potential detriment would arise due to the publication of the information.

Information already in the public domain

  1. If a charity requests to have information withheld or removed from the Charity Register but that information is already lawfully in the public domain, the ACNC is unlikely to accept that publishing the information on the Charity Register could cause detriment.
  2. The ACNC considers that information lawfully available to the public upon payment of a fee is information in the public domain. For example, some state and territory regulators require charities to provide financial reports to them, which members of the public can obtain by paying a fee. The ACNC considers that these financial reports are in the public domain.
  3. However, if commercially sensitive information is in the public domain due to wrong-doing by a third party, the ACNC will take this into account when considering whether publication could cause detriment to the charity or to an individual.

Timing of publication and potential detriment

  1. The date on which a charity’s information is published on the Charity Register can affect whether publication could cause detriment and the level of detriment caused.
  2. The commercial sensitivity of information is often greater when it is relevant to a benefit that a charity has not yet secured because the benefit relies on a future event occurring (such as the charity being successful in a tender process that has started but has not yet concluded). Once the potential benefits have been secured, the potential detriment in publishing the information reduces significantly.
  3. The ACNC will consider the impact of any changed circumstances, up to the date it decides whether to grant a request to withhold or remove information from the Charity Register. The ACNC may, in circumstances in which information will no longer be commercially sensitive after a certain date has passed, approve to withhold information for a limited period ending on that date.
  4. Therefore, the ACNC encourages charities to communicate openly regarding changes to the circumstances surrounding their request between the time of submitting the request and the ACNC’s decision.

How the ACNC determines whether the public interest in publishing commercially sensitive information outweighs the potential detriment

The public interest in including information on the Charity Register

  1. After the ACNC has determined that publishing a charity’s commercially sensitive information has the potential to cause detriment, it will weigh this potential detriment against the public interest in including or keeping the information on the Charity Register.
  2. The ACNC’s starting presumption is that publication is in the public interest, with limited exceptions. This is because the ACNC Act makes it clear that transparency and accountability contribute to public trust and confidence in charities.16 Publishing information about charities promotes transparency and accountability. Withholding information about charities may contribute to mistrust in charities.
  3. The ACNC will have regard to the matters set out in section 15-10 of the ACNC Act when deciding whether the public interest favours publishing or withholding or removing the information. Those matters are:
    1. the maintenance, protection and enhancement of public trust and confidence in the not-for-profit sector
    2. the need for transparency and accountability of the not-for-profit sector to the public (including donors, members and volunteers of registered entities) by ensuring the public has access to information about not-for-profit entities
    3. the benefits gained from providing information to the public about not-for-profit entities
    4. the maintenance and promotion of the effectiveness and sustainability of the not-for-profit sector
    5. the following principles:
      1. the principle of regulatory necessity
      2. the principle of reflecting risk
      3. the principle of proportionate regulation
    6. the need for the Commissioner:
      1. to cooperate with other Australian government agencies, and
      2. to administer effectively the laws that confer functions and powers on the Commissioner (including in order to minimise procedural requirements and procedural duplication)
    7. the benefits gained from assisting registered entities in complying with the understanding of the ACNC Act, by providing them with guidance and education
    8. the unique nature and diversity of not-for-profit entities and the distinctive role that they play in Australia.
  4. The ACNC will also consider:
    • who benefits from publication of the information
    • what benefit is gained by publishing the information
    • what potential detriment publishing the information could have, and
    • who would potentially suffer detriment as a result of publishing the information.
  5. If a charity can demonstrate that publication of commercially sensitive information on the Charity Register will hinder its participation in the market in which it operates, or will prevent it from being able to participate in the market in which it operates, the ACNC is likely to find that the potential detriment to the charity outweighs the public interest in publishing the information.
  6. The ACNC will consider on a case-by-case basis whether detriment that arises in other circumstances will be sufficient to outweigh the public interest in including commercially sensitive information on the Charity Register.

How long the ACNC will withhold or remove commercially sensitive information from the Charity Register

  1. In most cases, the ACNC will decide to withhold or remove information from the Charity Register for a limited period of time, rather than indefinitely.
  2. This reflects the ACNC’s view that:
    • information that is commercially sensitive at one point in time may cease to be commercially sensitive as time progresses, and
    • the detriment that could be caused by publishing commercially sensitive information may reduce as time progresses.
  3. Examples of situations where the commercial sensitivity of information, or detriment resulting from publication of the information may reduce over time include:
    • Contractor and supplier information. If a charity no longer uses a contractor or supplier, then the details of that contractor or supplier will likely no longer be commercially sensitive.
    • Going concern/solvency issues. If the issues have been resolved, publication of information about the issues is less likely to cause detriment, particularly if current information demonstrating that the issues have been resolved is also published.
    • Pending litigation. If the matter that led to the litigation has been resolved, publication of information about it is less likely to cause detriment. Additionally, if the matter is resolved in the courts, information about that matter is also likely to be lawfully in the public domain. If so, publication of the information will not cause detriment.
    • Pending contracts. Once a contract is finalised, there will be less potential detriment resulting from publication of information relating to the contract.
    • Pending mergers and acquisitions. Once a merger or acquisition is complete, there will be less potential detriment resulting from publication of information relating to the merger or acquisition.
    • Proposed new activities or business dealings. Once activities or business dealings have occurred, there will be less potential detriment resulting from publication of information about them.
    • Sales and marketing plans. Once a sales or marketing plan has been implemented, there will be less potential detriment resulting from publication of information about the plan.
  4. The ACNC will determine the length of time a charity’s information will be withheld or removed from the Charity Register on a case-by-case basis.
  5. Prior to the conclusion of the withholding or removal period, the charity may make a new request to the ACNC to continue to withhold the information. The charity will need to provide evidence regarding why the information remains commercially sensitive and the nature of the potential detriment to the charity or to an individual if it were to be published.
  6. The fact that the ACNC decides to withhold or remove commercially sensitive information at one point in time does not mean it will withhold or remove similar information in the future. A charity must make a new request each time it wants the ACNC to consider withholding or removing information from the Charity Register. For example, if the ACNC decides to withhold a charity's financial statements for one financial year, it does not mean that the charity's financial statements for the next financial year will also be withheld. The charity will need to make a new request, explaining why the information in the financial statements for the next financial year is commercially sensitive and publication could cause detriment. The ACNC will make a decision about that new request.

Common issues

Financial reports

  1. Only medium and large charities are required to provide financial reports to the ACNC.17 The ACNC also publishes financial reports of small charities and Basic Religious Charities that provide them voluntarily.
  2. Financial reports are not generally commercially sensitive in their entirety. The ACNC’s uniform reporting requirements mean that registered charities are all open to the same level of public scrutiny. The ACNC considers such scrutiny is an essential part of enhancing public trust and confidence in the not-for-profit sector.
  3. However, certain specific information in financial reports may be commercially sensitive information. For example:
    • information that is beyond what would ordinarily be included in a financial report (‘excess’ information)
    • future plans; for example, information included in ‘subsequent events’ notes
    • profitability information where knowledge of the charity’s financial strength may be used by competitors and similar information is not publicly available about the competitors
    • specific line items in detailed income and expenditure statements (for example, legal settlements)
    • specific information regarding employee remuneration.
  4. The ACNC will consider on a case-by-case basis whether the potential detriment in publishing a charity’s financial reports containing commercially sensitive information is outweighed by the public interest in the information being available to the public.
  5. The ACNC considers that people who read financial reports understand how to interpret them. If a charity claims there is the potential for detriment based on an individual or organisation misinterpreting or misunderstanding information in a financial report, the ACNC will generally find that the detriment claimed is not real, actual or of substance.
  6. Furthermore, even if there is potential for detriment to the charity that could result from an individual or organisation misinterpreting or misunderstanding information in a financial report, the ACNC is likely to find that the public interest in maintaining, supporting and enhancing public trust and confidence in the not-for-profit sector by publishing information about registered charities outweighs any potential detriment to the charity that may be caused by a reader misunderstanding the content in a financial report.

Solvency or going concern issues

  1. The ACNC accepts that information relating to the solvency or otherwise of a charity (‘going concern issues’) can be commercially sensitive information. The ACNC also accepts that publication of information about going concern issues may cause detriment to a charity. For example, donors may decide not to donate to a charity if they find out that it is experiencing going concern issues.
  2. Despite this, information about going concern issues will generally not be withheld or removed from the Charity Register.
  3. A charity’s stakeholders (such as users of the charity’s services, and current and potential donors and funders) have a high level of interest in its solvency. Ensuring that stakeholders have adequate information regarding any going concern issues promotes the object in the ACNC Act of enhancing public trust and confidence in the not-for-profit sector.
  4. The ACNC Act also includes the object of supporting and sustaining the not-for-profit sector. Therefore, the ACNC will work with charities experiencing going concern issues to ensure that the publication of their financial information on the Charity Register causes as little detriment as possible. For example, if a charity was experiencing going concern issues but has resolved those issues, we will work with the charity to ensure that the information on the Charity Register includes that it is no longer experiencing going concern issues.

Footnotes

1. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-5.

2. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-5(1).

3. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-5(1)(b).

4. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-5(2)(f).

5. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-10.

6. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-10(2).

7. ACNC, ‘Withholding Information’, https://www.acnc.gov.au/for-charities/manage-your-charity/obligations-acnc/reporting-annually-acnc/withholding-information.

8. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-10(3).

9. Mobil Oil Australia Ltd v Guina Developments Pty Ltd [1996] 2 VR 34, 38. See also Civic Video Pty Ltd v Paterson [2013] WASCA 107; Motorola Solutions, Inc v Hytera Communications Corporation Ltd (No 2) [2018] FCA 17; Warburton Environment Inc v VicForests (No 3) [2021] VSC 35; Capic v Ford Motor Company Australia Pty Ltd (Third Party Suppression Orders) [2021] FCA 221; Janala Pty ltd v Hardaker (No 3) [2023] NSWSC 446.

10. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 205-35. See also https://www.acnc.gov.au/manage-my-charity-type/basic-religious-charities.

11. See, for example, AGL Wholesale Gas Ltd and Anor v Origin Energy Ltd and Ors [2008] QSC 201.

12. See, for example, Robb v Green [1895] 2 QB 1; Ansell Rubber Co v Allied Rubber Industries [1967] VR 37; Peter Pan Manufacturing Corp v Corsets Silhouette Ltd [1963] 3 All ER 402; Seager v Copydex [1967] 2 All ER 415; Smith Kline & French Laboratories v Secretary, Department of Community Services & Health [1991] HCA 13; Fraser v Thames Television Ltd [1984] QB 44; Darvall McCutcheon (a firm) v HK Frost Holdings Pty Ltd (in liq) [2002] 4 VR 570; Talbot v General Television Corp Pty Ltd [1980] VR 224.

13. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 40-10(2)(a)(ii).

14. Lansing Linde Ltd v Kerr (1990) 21 IPR 529; Searle Australia Pty Ltd and Public Interest Advocacy Centre and Department of Community Services and Health (1992) 108 ALR 163.

15. Amway Corporation v Eurway International Ltd [1974] RPC 82.

16. Australian Charities and Not-for-profits Commission Act 2012 (Cth) Preamble, para 4; s 15-10(b).

17. Australian Charities and Not-for-profits Commission Act 2012 (Cth) s 60-10.

VersionDate of effectBrief summary of change
Version 1 - Initial statement11/01/2016Initial statement endorsed by Commissioner on 11/01/2016
Version 2 - Amendment29/10/2024Amendments made to enhance clarity