Members of the public can raise concerns about a registered charity with the ACNC. The ACNC takes all concerns seriously, investigates where appropriate and refers concerns to other agencies if needed.

Reports from the community continue to be important in helping us identify areas of risk, and while not all concerns progress to a formal compliance investigation, the information provided by members of the public can highlight broader issues.

Concerns within the ACNC's jurisdiction include alleged breaches of the ACNC Act, or alleged non-compliance with the Governance Standards. Some concerns raised are outside of the ACNC's jurisdiction, but we do our best to refer people to places that may be able to help address their concern. The ACNC cannot investigate internal disputes within a charity, including differences of opinion between board members or employment disputes.